General Terms and Conditions of Sale

These General Terms and Conditions of Sale (hereinafter the “GTC”) govern the sale of products by Blitz Micro S.r.l. (hereinafter the “Seller”), having its registered office at Strada Scudetto 23, 31100 Treviso, Italy, VAT No. IT04482520261, to professional customers holding a valid VAT number (hereinafter the “Customer”).

These GTC apply exclusively to B2B transactions and do not govern sales to consumers within the meaning of Italian Legislative Decree 206/2005 or equivalent consumer protection laws.

  1. ‌Scope of application
    1. These GTC apply to all orders and sales contracts concluded between the Seller and the Customer, whether through sales representatives, electronic systems or restricted online areas.
    2. Any general or specific terms of the Customer shall not apply, even if referred to, unless expressly accepted in writing by the Seller.
    3. Submission of an order, confirmation thereof or acceptance of the products implies full acceptance of these GTC.
  2. ‌Offers and orders
    1. Seller’s offers are non-binding unless expressly stated otherwise in writing.
    2. The Customer’s order constitutes an irrevocable contractual proposal.
    3. The contract is deemed concluded only upon written confirmation by the Seller or execution of the order.
    4. The Seller reserves the right to refuse or cancel orders in case of product unavailability, Customer irregularities or exceeding granted credit limits.
  3. ‌Prices
    1. Prices are expressed in Euro and are exclusive of VAT, taxes, environmental fees, customs duties and ancillary costs.
    2. Applicable prices are those confirmed at the time of order acceptance.
    3. Discounts or special conditions are valid only if confirmed in writing by the Seller.
  4. ‌Payment terms
    1. Payments shall be made in accordance with the terms stated on the invoice or order confirmation (e.g. bank transfer, Ri.Ba., or other agreed instruments).
    2. Late payments shall automatically accrue statutory interest pursuant to applicable law.
    3. In the event of non-payment, the Seller may suspend ongoing supplies and cancel pending orders.
  5. ‌Delivery and transfer of risk
    1. Delivery times are indicative and not essential.
    2. Unless otherwise agreed in writing, delivery shall be deemed ex works Seller’s warehouse.
    3. Risk of loss or damage transfers to the Customer upon delivery of the goods to the carrier.
  6. ‌Inspection of goods and claims
    1. The Customer must inspect the goods upon delivery.
    2. Any apparent defects or discrepancies must be reported in writing within 8 days from receipt.
    3. Failing timely notice, the goods shall be deemed accepted.
  7. ‌Returns and RMA procedure
    1. No returns are accepted without prior written authorization from the Seller (RMA – Return Merchandise Authorization).
    2. RMA requests must include invoice number, product code and reason for return.
    3. Returned products must be intact, in original packaging and complete with all accessories.
    4. Unauthorized or non-compliant returns will be rejected and returned at the Customer’s expense.
    5. Transport, inspection and restocking costs shall be borne by the Customer unless otherwise agreed in writing.
  8. ‌Warranty
    1. Products are covered exclusively by the manufacturer’s warranty, where applicable.
    2. The Seller provides no warranties beyond those granted by the manufacturer.
    3. Warranty does not cover damages caused by misuse, improper installation, tampering, unauthorized updates or normal wear and tear.
    4. In case of defective products, remedies are limited, at the Seller’s discretion, to repair or replacement.
  9. ‌Limitation of liability
    1. Except in cases of willful misconduct or gross negligence, the Seller’s liability is limited to the net value of the supplied product.
    2. Liability for indirect or consequential damages, loss of profit, loss of data or business interruption is expressly excluded.
  10. ‌Retention of title
    1. Goods remain the property of the Seller until full payment of the price.
    2. Until full payment, the Customer may not dispose of, pledge or grant use of the goods without the Seller’s written consent.
  11. ‌Force majeure
    The Seller shall not be liable for delays or failure to perform due to force majeure events or causes beyond its reasonable control.
  12. ‌Governing law and jurisdiction
    1. These GTC are governed by Italian law.
    2. Any dispute shall be subject to the exclusive jurisdiction of the Court of Treviso.
  13. ‌Final provisions
    1. The invalidity of any provision shall not affect the validity of the remaining clauses.
    2. The Seller reserves the right to amend these GTC; the version published on the website at the time of the order shall prevail